At Oleu Furniture, we understand that receiving your new furniture should be as exciting and stress-free as choosing it. That’s why we’ve designed our delivery service to be straightforward, reliable, and tailored to suit your needs – whether you’re furnishing a cosy Cardiff flat or a family home halfway across the world.
Good to know: We process all orders within 1-2 working days. Delivery times begin once your order has been dispatched from our Cardiff warehouse.
Our Delivery Options
Standard Shipping
Delivery time: 10-15 working days after dispatch
Carrier: DHL or FedEx
Cost: £12.95 (applied to all orders under £50)
Ideal when you need your items a little quicker. Our premium courier service provides tracking updates and careful handling of your furniture pieces.
Free Standard Shipping
Delivery time: 15-25 working days after dispatch
Carrier: EMS
Cost: FREE on all orders over £50
Our most popular option for budget-conscious shoppers. While slightly slower, this service maintains our commitment to quality delivery at no extra cost.
What to Expect When Your Order Arrives
We take great care in packaging your furniture to ensure it arrives in perfect condition:
- All items are securely wrapped in protective materials
- Flat-pack items are clearly labelled for easy identification
- Fragile components are specially protected
- Assembly instructions are included where applicable
International Delivery Information
While we ship globally (excluding some remote areas and parts of Asia), please note:
- Customs fees may apply depending on your country’s regulations
- Delivery estimates may extend slightly during peak seasons
- All delivery times are working day estimates (Monday-Friday)
Designer tip: Planning a room makeover? Consider ordering samples or smaller items first to check sizing and quality before committing to larger furniture pieces.
Our Delivery Promise
As a Cardiff-based family business, we stand behind every delivery:
- Real-time order tracking available
- Friendly customer support from our Cardiff team
- 15-day returns policy if you change your mind
- Quality guarantee on all our furniture
Have questions about delivery? Our team at [email protected] is always happy to help.
We can’t wait to deliver beautiful, affordable furniture to your doorstep – transforming your house into a home, one carefully packaged piece at a time.
